Lunchtime Telephone Roundtable

Prime Strategies' Lunchtime Telephone Roundtable is a monthly one hour telephone conference call with a timely topic and often a guest expert. Designed as a forum for small business leaders it's a place to network, exchange ideas, compare notes with peers and enjoy the comraderie. The only charge you will incur is your long distance connection.

Here are the details about the next Telephone Roundtable and how you can join us.

October Lunchtime Telephone Roundtable

Topic: "Simple, Low-Cost Tech Tools for Awesome Customer Service"

Date: Thursday, October 27, 2005, 1 to 2 p.m. EDT

Moderator and Discussion Leader: Marian Banker, MBA, Business Leadership Coach

Guest Expert: Ramon Ray, Editor and Technology Evangelist, Smallbiztechnology.com, has been using computers for almost 20 years and has years of hands-on experience helping small business use technology to grow their businesses. Ramon has written thousands of news posts, hundreds of articles, authored "Technology Solutions for Growing Businesses" and has written for many media including, Inc Magazine and New York Enterprise Report. He has been quoted in the media including WCBS News Radio 88, Crains NY, Entrepreneur Magazine and many others.

In this Roundtable, Ramon will offer practical insight to help you keep customers by providing outstanding customer service using technology. If you've been struggling with what you must have and what are the extras to be considered, bring your questions to this Roundtable.

Some of the topics Ramon will cover are:

- Your Web Site: From useless brochure to concierge service
- Email: Your customer's personal butler
- Instant Messaging: Flirt with customers for $
- Power Phones: Good customers don't deserve voice mail
- Databases: Go beyond contacts; offer PERSONAL service and communication

Get ready to enjoy a jam-packed hour of learning and sharing.

There is NO CHARGE for the Roundtable.

To register and receive the call-in number, send an e-mail to roundtable102705@primestrategies.com. Within minutes you will receive the call-in number and instructions by-email from our autoresponder.

Here¹s what's been said about our popular Roundtable.

"I liked how easy it was for me to ask questions. Some advice was not new but one must hear it a few times to finally do it. Here is an analogy from Maine: It takes 40 gallons of maple sap to get one gallon of syrup. I guess it is the same with getting clients."
Antje Roitzsch, Massage & Shiatsu Therapist